FAQ
FREQUENTLY ASKED QUESTIONS
Do you accept cash payments?
No. All payments must be made via POS, bank transfer, or our secure online portal.
Can I cancel my reservation?
Yes. Cancellations are accepted up to 72 hours before check-in with a full refund.
Do all rooms have Wi-Fi?
Yes. Complimentary high-speed Wi-Fi is provided in all rooms and public areas.
Are kids allowed?
Yes. We are child-friendly, though cribs are currently not available.
Do you allow pets?
No. Pets are not permitted at any of our locations.
Can I book event spaces or make group reservations?
Absolutely. Contact us for group and event bookings tailored to your needs.
What are your check-in and check-out times?
Check-in: 1 PM – 7 PM | Check-out: 12 Noon
How do I confirm my payment?
Email proof of payment to info@signatious.com or call +234 903 657 9692 for confirmation.