Privacy Policy

At Signatious Hotel & Suites, we value your trust. This Privacy Policy outlines how we collect, use, and protect your personal data when you interact with our website, make a reservation, or stay at any of our properties.

1. Information We Collect:
– Full name, email, phone number, address, and ID documents
– Booking details (room type, location, dates, guest preferences)
– Payment and transaction history
– Digital data such as IP address, device type, and browser information

2. How We Use Your Information:
– To process and confirm bookings
– To personalize your guest experience
– For internal analytics and service optimization
– For promotional communication (with your consent)

3. Sharing of Information:
– We do not sell your personal data
– Limited data may be shared with third-party providers such as payment processors or required by legal obligations

4. Data Security:
– Data is stored using encrypted systems
– Access is restricted to authorized personnel
– SSL encryption and secure payment protocols are implemented on all digital transactions

5. GDPR Compliance:
If you are located in the European Economic Area (EEA), your data rights include:
– Right to access, correct, or delete your data
– Right to restrict or object to processing
– Right to data portability
– Right to withdraw consent at any time

To exercise your rights, email: info@signatious.com

6. Cookies Policy:
We use cookies to:
– Recognize repeat visitors
– Improve website performance
– Tailor content to user preferences

You may disable cookies via your browser, though this may limit functionality.

7. Updates to this Policy:
This policy may be revised from time to time.
Last updated: April 2025